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DELIVERY

We aim to process your order within 1-4 working days. Please note that most of our products are hand made in house so dispatch times may vary according to availability, it may take a few extra days to catch up on processing orders. Your patience is appreciated. 

 

Miss Crofton ships orders worldwide. All UK orders are sent 1st Class Signed for and all international orders are sent International Track and Signed. PLease note that all our sipping methods will require a signature. 

 

You will receive an email confirming that your order has been dispatched. 

 

 

EXPRESS DELIVERY

We offer Express delivery via DHL/Fedex with a extra fee. Please contact us with your shopping list, we will quote you the exact delivery rate and time. 

 

RETURNS POLICY

If you are not completely satisfied with your purchase, we're sorry to hear that, however, simply return the item to us in its original unused condition within 14 days of receipt. 

Returned items should be unused and unworn and must be returned in original packaging. We will issue a full refund on receipt, excluding the original delivery charge and a 5 handing fee. Alternatively, if preferred, we will also be happy to exchange the item. 

Please note: Goods will only be accepted for return if they are returned within 10 days of delivery, unless we have notified you otherwise. 

The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods. 

The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made. 

Please also note we will refund an item if it is faulty, after a thorough check of the item. Please allow 7 working days for a refund to be processed.

 

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RETURNS ADDRESS:

 

Shelly de Titi

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+81-080-5486-3687

Riba-saido102 Unane Setagaya-ku Tokyo-to

Japan

〒157-0086

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